Terms and conditions for Realo Pro™

  1. Realo NV with headquarters at Poel 16, 9000 Gent, Belgium, company registration number 0543.772.595 (hereinafter 'Realo') will in the manner specified in the order to publish the buildings from the portfolio of the real estate agency on mobile applications, websites and web services Realo based on the data being transmitted in the agreed manner to Realo. The real estate agency is solely responsible for the accuracy and completeness of the transmitted data and ensures Attn realo be comprehensive mandate for real estate development of the properties in question. The degree of availability and performance of the publications may vary depending on the circumstances and Realo reserves the right to modify the manner / place of publication. The agreement between Realo and the real estate agency is binding upon confirmation of the order by Realo either by publication of the buildings from the portfolio of the real estate agency.

  2. Realo will send an unlimited amount of buyer or renter leads to the agency. This will be written messages, voice messages or forwarded phone calls or by redirecting the buyer or renter to the website of the agency.

  3. Realo will bill in the beginning of the subscription and on renewal. All prices are VAT excluded. Realo will bill you monthly or yearly, as indicated on the order form. In case of a link with a software agency, the cost that is charged by the software agency will be charged to the agency. This will be done on a quarterly base. The payments will be done by bank transfer on the account number BE86 0689 0501 2350, BIC GKCCBEBB with a mention of the invoice number. All invoices will be paid to Realo within 30 days after the invoice date. If the payment is not done within this period, we have the legal right to charge an interest of 1% starting the first day of the month. Next to that, in case of a bad payment or no payment, Realo has the right to delay or cancel all running orders and to stop all collaboration immediately and require a standard conventional compensation of 10%, with a minimal amount of EUR 40,00 due to of the extra administrative costs because of the non-payment. All possible bank costs, related costs and VAT will be charged to the agency.

  4. The agreement is for an indefinite period unless otherwise stated on the order form. The parties may terminate it by giving 30 days is observed, the fixed-term contract shall be automatically renewed unless notice of termination at least 30 days before the end of the period. The denunciation by the real estate agency is done via e-mail to support@realo.com. Realo is also entitled to terminate the agreement immediately provided a simple notification to the real estate agency in the case of persistent non-payment of two or more monthly bills.

  5. Realo is not liable for force majeure delaying the implementation of this agreement or prevent this is any circumstance that is reasonably beyond the control of realo. Are i.a. but not exclusively considered as force majeure: strikes, natural disasters, flood, fire, occupation, extreme weather conditions, government regulations, technical defects. Realo should not provide proof of unforeseeable or unavoidable nature of the circumstances.

  6. Realo is not liable for services provided by the real estate agency, its agents or other agents. The real estate agency or its agents are not liable for the services provided by realo. The total liability between the parties to a faulty or incomplete implementation of the agreement is limited to a maximum amount of € 5,000.00 in principal, interest and fees, except for fraud or willful misconduct. Any liability for consequential damages, economic damages, consequential damages, lost profits or loss of investment is expressly excluded.

  7. Parties will implement this Agreement with due regard for the confidentiality of the real estate agency and its agents. They undertake to make both confidential information they acquire during and after the termination of this Agreement for a period of 2 years to use during the execution of this agreement or knowledge, except with prior written consent of the person this confidential information released or the person from whom they obtained confidential information.

  8. The real estate agency hereby expressly consent to realo the name, the logo, the pictures of the real estate agency or its agents, the satisfaction scores, customer references, the time between the publication and launch of brokerage and transaction, the number of transactions, the success rate and useful data and statistics related to the real estate agency and its agents can use on the realo platform (website, mobile application, data tools & API) that is made available to third parties.

  9. These general terms & conditions control the full contractual relation between Realo and the real estate office, with exception of the general terms & conditions from all previous negotiations and documents between these parties and about the services in question. Every change, discrepancy or addition must be part of a written statement. The fact that Realo does not make use of it rights coming from the general condition, cannot be seen as if Realo looses its future right to do make use of this right. Every dispute about this agreement is controlled by Belgian law and shall be settled under Arbitration Rules of the CEPANI, by one or more arbritrators appionted in accordance with these regulations.